Refund & Cancellation Policy

At Car Mechanics, we strive to deliver the highest level of service and customer satisfaction. However, we understand that there may be instances where you need to cancel a service or request a refund. Below are the details of our refund and cancellation policy.

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Service Cancellation Policy

• Customers may cancel a booking up to 24 hours prior to the scheduled service time without incurring any charges.

• Cancellations made within 24 hours of the service time may be subject to a cancellation fee, depending on the nature of the service and any expenses already incurred.

• To cancel a booking, please contact our customer support team by phone or email.

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Refund Policy

• Refunds are applicable only for services that were prepaid and not rendered or completed.

• If a customer is not satisfied with the service provided, they may raise a refund request within 7 days of the service date, along with valid reasoning and documentation if required.

• Refunds will be processed after reviewing the issue, and if approved, the amount will be refunded through the original payment method.

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Processing Time

• All approved refunds and cancellations will be processed within 15 business days from the date of approval.

• You will receive a confirmation message/email once your refund has been processed.

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Contact Us

If you have any questions regarding cancellations or refunds, please get in touch with our support team:

📧 Email: carmechanics2906@gmail.com
📞 Phone: +91 88820 81272

We are here to help and ensure you have a seamless experience with Car Mechanics.